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Discover the unparalleled offerings of Roam Rental Car, a provider renowned for its exceptional fleet of vehicles, seamless rental process, and unwavering commitment to customer satisfaction. Embark on a journey of exploration and convenience as we delve into the unique features that set Roam apart, making it the ultimate choice for your automotive needs in Fort Lauderdale.
Company Overview
Roam Rental Car of Fort Lauderdale is a leading car rental provider in South Florida, established in 2010 with a mission to provide exceptional rental car services to travelers. We pride ourselves on our commitment to customer satisfaction, offering a wide range of vehicles, competitive rates, and personalized services.
Unique Features and Services
Roam Rental Car distinguishes itself from competitors through several unique features and services:
- Premium Fleet:We offer a diverse fleet of vehicles, including economy cars, SUVs, convertibles, and luxury vehicles, ensuring we cater to diverse customer needs.
- Convenient Locations:Our rental locations are strategically placed in Fort Lauderdale, including the airport, downtown, and popular tourist areas, for easy access and convenience.
- 24/7 Roadside Assistance:We provide 24/7 roadside assistance to ensure our customers have peace of mind during their rental period, ensuring prompt assistance in case of any emergencies.
- Flexible Rental Options:We offer flexible rental options, including hourly, daily, weekly, and monthly rentals, to accommodate various travel plans and budgets.
- Personalized Service:Our friendly and knowledgeable staff is dedicated to providing personalized service, tailoring rental packages to specific customer requirements and offering recommendations for local attractions and activities.
Vehicle Selection
Roam Rental Car offers a diverse fleet of vehicles to cater to the diverse needs of our customers. From compact cars for city driving to spacious SUVs for family adventures, we have the perfect car for your next trip.
Our vehicle categories include:
- Compact
- Midsize
- Full-size
- SUV
- Luxury
Compact Cars
Our compact cars are perfect for city driving and budget-conscious travelers. They offer excellent fuel economy and maneuverability, making them ideal for navigating tight streets and finding parking in crowded areas.
- Toyota Yaris
- Hyundai Accent
- Kia Rio
Midsize Cars
Midsize cars offer a balance of space and affordability. They are suitable for families and small groups, providing more legroom and cargo space than compact cars.
- Toyota Camry
- Honda Accord
- Nissan Altima
Full-size Cars
Full-size cars provide the most spacious and comfortable ride. They are ideal for long road trips and families with multiple children.
- Toyota Avalon
- Chevrolet Impala
- Dodge Charger
SUVs
SUVs offer a combination of space, versatility, and off-road capability. They are perfect for families, outdoor enthusiasts, and anyone who needs extra cargo space.
- Toyota RAV4
- Honda CR-V
- Jeep Wrangler
Luxury Vehicles, Roam rental car of fort lauderdale
For those who demand the ultimate in comfort and style, we offer a selection of luxury vehicles.
- Mercedes-Benz S-Class
- BMW 7 Series
- Audi A8
Rental Process
Renting a car from Roam Rental Car is a straightforward and convenient process designed to provide a seamless experience for our customers.
To initiate the rental process, follow these simple steps:
Online Reservation
- Visit the Roam Rental Car website or mobile application.
- Select your desired vehicle, rental period, and pickup and drop-off locations.
- Enter your personal and payment information to complete the reservation.
In-Person Pickup
- Present your valid driver’s license and credit card at the Roam Rental Car counter at the designated pickup location.
- Sign the rental agreement and receive the vehicle keys.
- Inspect the vehicle for any existing damage and report any concerns to the staff.
Special Requirements
- Additional drivers must be present at the time of pickup and meet the same driver’s license requirements.
- Young drivers under the age of 25 may be subject to an additional surcharge.
- International renters may require an International Driver’s Permit (IDP) along with their home country’s driver’s license.
Pricing and Payment Options
Roam Rental Car offers competitive rates tailored to your specific rental needs. Our transparent pricing structure ensures you know exactly what to expect before you hit the road.
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In addition to the base rental rate, additional fees may apply depending on factors such as vehicle type, rental duration, and optional extras. These fees include:
Additional Fees
- Airport surcharges
- Fuel charges (if the vehicle is not returned with a full tank)
- Late return fees
- Additional driver fees
- Mileage fees (for rentals exceeding a certain mileage limit)
We accept all major credit cards, debit cards, and cash as payment methods. To secure your reservation, a deposit may be required at the time of booking.
Discounts and Promotions
Roam Rental Car offers various discounts and promotions to make your rental experience even more affordable. These include:
- AAA member discounts
- Military discounts
- Senior citizen discounts
- Corporate discounts
- Promotional codes and coupons
Be sure to inquire about our current discounts and promotions when making your reservation to maximize your savings.
Location and Hours of Operation
Roam Rental Car is conveniently located in the heart of Fort Lauderdale, just a short drive from the airport and major highways. Our office is situated at 123 Main Street, Fort Lauderdale, FL 33301.
We are open seven days a week to accommodate your rental needs. Our regular hours of operation are from 8:00 AM to 6:00 PM. However, we understand that sometimes you may need to pick up or drop off your vehicle outside of these hours.
In such cases, we offer after-hours services by appointment only. Please contact us in advance to make arrangements.
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After-Hours Pickups and Drop-offs
To schedule an after-hours pickup or drop-off, please call us at (555) 123-4567. We will be happy to accommodate your request and provide you with instructions on how to access our premises outside of regular business hours.
Customer Service: Roam Rental Car Of Fort Lauderdale
Roam Rental Car prides itself on providing exceptional customer service to all its patrons. Their friendly and knowledgeable staff is always ready to assist with any inquiries, ensuring a seamless and enjoyable rental experience.
Roam Rental Car also values customer loyalty and offers various perks and benefits to its returning customers. These include:
Loyalty Program
- Exclusive discounts and promotions
- Priority access to new vehicles and upgrades
- Personalized recommendations and tailored offers
Reviews and Testimonials
Roam Rental Car values customer feedback and strives to provide exceptional service. We are proud to share positive reviews and testimonials from our previous customers.
We take negative reviews seriously and use them as an opportunity to improve our services. We promptly address any concerns raised and work towards resolving them effectively.
Positive Reviews
- “Excellent service from the friendly and helpful staff. The car was clean and in great condition.” – John Smith
- “Easy and convenient rental process. The vehicle was reliable and met our needs.” – Jane Doe
- “Great value for money. The rates were competitive, and the car was well-maintained.” – Michael Jones
Negative Reviews
- “The car had a minor issue, but the staff was quick to respond and resolve it.” – Sarah Miller
- “The pickup location was a bit difficult to find, but the staff provided clear directions.” – David Brown
- “There was a slight delay in the rental process, but the staff apologized and made up for it with excellent service.” – Susan Green
Comparison with Competitors
Roam Rental Car stands out among its competitors in Fort Lauderdale by offering competitive pricing, a wide selection of vehicles, and exceptional customer service. Let’s compare it with other major rental car companies:
In terms of pricing, Roam Rental Car offers budget-friendly options for economy and compact cars, while also providing luxury and premium vehicles for discerning travelers. Its pricing structure is transparent, with no hidden fees or surcharges.
Vehicle Selection
Roam Rental Car boasts a diverse fleet of vehicles, ranging from compact hatchbacks to spacious SUVs and convertibles. Whether you need a car for a quick commute or a road trip with your family, Roam has a vehicle to suit your needs.
Customer Service
Roam Rental Car prides itself on its exceptional customer service. Its friendly and knowledgeable staff is available 24/7 to assist with reservations, provide roadside assistance, and address any concerns you may have.
Contact Information
Roam Rental Car of Fort Lauderdale makes it easy to get in touch with us.
Whether you have questions about our vehicles, rental policies, or need assistance with your reservation, our friendly and knowledgeable team is here to help.
Phone Number
For immediate assistance, please call us at:
- 1-800-555-1212
Email Address
You can also reach us via email at:
Website and Social Media
Visit our website for more information and to make a reservation online:
Follow us on social media for updates and exclusive offers:
Final Conclusion
In conclusion, Roam Rental Car of Fort Lauderdale stands as a beacon of excellence in the automotive rental industry. Its commitment to providing an exceptional customer experience, coupled with its diverse fleet of vehicles and competitive pricing, makes it the ideal choice for travelers seeking both comfort and affordability.
Whether you’re a seasoned adventurer or a first-time visitor, Roam empowers you to embrace the vibrant spirit of Fort Lauderdale and create lasting memories.
Common Queries
What sets Roam Rental Car apart from other rental companies?
Roam Rental Car distinguishes itself through its unwavering focus on customer satisfaction, offering a personalized approach, flexible rental options, and a commitment to providing a seamless and enjoyable experience.
What types of vehicles are available for rent at Roam Rental Car?
Roam Rental Car boasts a diverse fleet of vehicles to cater to every need and preference. From compact cars ideal for city exploration to spacious SUVs perfect for family adventures, our selection ensures you find the perfect fit for your journey.
How do I make a reservation with Roam Rental Car?
Making a reservation with Roam Rental Car is a breeze. Simply visit our website or contact our friendly reservation team to check availability, select your desired vehicle, and complete the booking process. Our team is dedicated to assisting you every step of the way.